The Smarter Way to Power Business Conversations
Build Direct, High-Impact Customer Relationships
A unified communication platform designed to engage audiences, provide real-time support, and enable seamless transactions—driving brand visibility, long-term loyalty, and measurable conversions through both broadcast and interactive messaging, powered by intelligent automation.
Get StartedTurn Every Interaction into Loyalty
Customer experience drives retention. Connect with your audience through meaningful, personalized conversations delivered via our powerful Viber 2-way API or an easy-to-use platform.
From first contact to long-term retention, keep every message relevant—and every customer engaged.
Enhanced Messaging with Interactive CTAs
Transform standard text communication into visually compelling experiences by incorporating images and actionable buttons. Deliver structured, high-impact messages of up to 1,000 characters designed to increase engagement and response rates.
Powering Secure, Reliable Interactions Through Viber
Verified Business Presence on Viber
Establish a recognized and authenticated business profile that strengthens customer confidence and reinforces your brand identity on Viber.
Your official account can be discovered directly within the platform, featuring a branded profile page complete with visuals, company details, contact information, website links, and an authentication indicator.
Enhance brand exposure, improve transparency, and stay consistently accessible to your audience throughout their entire journey.
Users can easily search for these accounts and view a dedicated page with images, website, contacts, description, and verification badge. Increase brand visibility and be there for your customers every step of the way.
Business Inbox – Designed for Seamless Customer Experience
A centralized folder within the primary chat interface where users can effortlessly access all brand interactions in one organized space.
Positioned prominently and clearly separated from personal conversations, it simplifies navigation, improves discoverability, and creates a cleaner, more intuitive messaging experience.
Next-Generation Communication Starts with Mr-OTP & Viber
SMS Backup Delivery
Activate SMS as a secondary channel to protect your most important communications.
Turn Insights Into Results
Access live engagement metrics—including sends, opens, and reads—to refine strategy and improve campaign ROI.
Seamless Martech Connectivity
Connect the Viber Business API to your existing marketing technology stack to create a fully synchronized communication infrastructure.
Smart Away Responses
Keep conversations flowing even when you’re unavailable by providing instant, helpful updates automatically.
Start Engaging Your Audience Today
Deliver campaigns, service alerts, and real-time updates through Viber Business.
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